You may read the case here: 5.2 Boeing 787 Dreamliner
What could have been done differently to avoid the problems faced by the Dreamliner program?
- Do not outsource the production on critical parts of the plane, of which quality is extremely important and very hard for cooperating companies to maintain.
- Do not make the supply chain too complex involving too many corporations, especially do not make the production process of each company highly dependent on each another.
- Use BPM systems to help design and control business processes and workflow.
- Use Enterprise systems to share information among companies in corporation and help manage the supply chain.