Case study: Boeing 787 Dreamliner

You may read the case here: 5.2 Boeing 787 Dreamliner

What could have been done differently to avoid the problems faced by the Dreamliner program? 

  1. Do not outsource the production on critical parts of the plane, of which quality is extremely important and very hard for cooperating companies to maintain.
  2. Do not make the supply chain too complex involving too many corporations, especially do not make the production process of each company highly dependent on each another.
  3. Use BPM systems to help design and control business processes and workflow.
  4. Use Enterprise systems to share information among companies in corporation and help manage the supply chain.

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